Frequently Asked Questions
Please View The FAQ Below Before Emailing Support As They Can Resolve Most Issues
Amazon API Issues:
If you are not getting any results then there is an issue with the Amazon API Keys you entered. Two things that you will want to check:
1. Double check to make sure there is no spaces before or after your API Keys (which is the most common issue).
2. Make sure you are signed up for the Product Advertising API. You can register at: https://affiliate-program.amazon.com/gp/flex/advertising/api/sign-in.html.
If neither of those fixes the issue then you may need to create a fresh set of keys and use those new keys.
If you have not made any sales on Amazon in a certain time frame Amazon will start to limit your API access. In order to regain access you will need to make several affiliate sales to regain full access.
The first thing you will want to do is to deactivate all your other plugins and then see if that corrected the issue. At that point you can start reactivating the other plugins and see which one is causing the issue.